T&C

DEFINITIONS

• Company: BeeFound Business Optimization Inc. (herein “BeeFound.ca” or “CAN-US Alliance Database” or "CAN-US" or "phonenumber.store" or “Company”), its contractors, agents, employees, associates, shareholders, partners and anyone working with or for BeeFound Business Optimization Inc. and its subsidiaries.

• Customer: You, the person or entity, and its contractors, agents, employees, associates, shareholders, partners, or associates using thephonenumber.store service.

INTRODUCTION

The Company provides the following Terms of Service, which are subject to change at any time, (Herein “Terms” or “Agreement” or “Terms of Service”) to its customers for the use of their services. When it refers to “Services”, the company means offering to customers a vast range of standard telephony and communication features. The present Terms shall govern all Services provided by the Company to its customers.
Please read the Terms prior to using the Company services. By accessing and using phonenumber.store, making a purchase, and/or opening an account, and/or using our signup form and/or our customer service by email, live chat, fax, phone or text, you agree that you have read, understood, and consent to these Terms and Conditions and agree to be legally bound by this Agreement, and any modification of such Agreement by the continuous use of the services.
If the customer doesn’t agree with these Terms of Service, the Customer shall not use the Company services or make a purchase.

APPLICATION

The following Terms of Service apply to all individuals referred to as customer and/or user of the Company's Services.
The Services provided by the Company are available only to entities and persons over the age of legal majority established by the law of customer’s country and capable of entering into a legally binding agreement under applicable law.
By using the Company’s Services, you declare that you have the legal capacity to do so, and that you understand that any breach of this obligation will be at your sole and entire responsibility and that the Company will not be held responsible.

RESTRICTIONS

The customer cannot spread misleading information about the Company.
All the information provided to customer and on the website of the company is under the intellectual property of the Company. Unless both party make a written agreement, the customer can not use any documents, logo or information about the Company’s technology.
The customer agrees that they are not provided with the right to start any claim, remedy or action, legal or otherwise that may harm the Company in any way, for any reason whatsoever directly or indirectly related to the Products or Services.
The Company agrees to not sell your personal or corporate information to third parties except as permitted by the present Terms and in order to provide, support and secure the Services. The Customer agrees and understand that the Company may use the services of a third party to render the Services or part of the Services and that Customer data may be hosted by the Company or their authorized third party service providers.
The Company is currently not offering new accounts, outside of Canada and the USA.

The following Terms of Service may be revised. If the Company chooses to do so, such amended Terms of Service will take precedence over previous version. If a notice is not sent to the customer, the Company will make a notification on the website. It is the responsibility of the customer to read the Terms and keep current on revised versions. Note that major changes will be noticed to customers in a reasonable time of thirty (30) days via email.

The customer is responsible for the safekeeping of their Login and Password information. If this information is lost or given to any other party in any way, the customer understands that this will be his sole responsibility. The customer agrees to frequently change their passwords to protect their account from any suspicious act.
The customer agrees to follow lawful purposes while using this Service.
the Companymakes no warranties, expressed or implied, including or, but not limited to, merchantability or fitness for a particular purpose, regarding its product or service.
the Companywill direct any payment, firstly to pay negative balances. The customer understands that all negative balances are due and use the Service with the acceptation that any call below negative balance does not mean that the calls are not due. the Company reserves the right to suspend any negative account. A written notice will be sent to the customer in a reasonable time of 30 days in case of suspended or negative account.
the Company reserves the right to temporarily or permanently discontinue Service at any time and this without any notice, if this occurs, it will issue full refunds on unused balances.
All rate quotes are valid only on the day they are issued and the Company only guarantees such rate to that extent. It is the responsibility of the customer to verify the accuracy of rates.
The use of scripts that modify the customer portal interface in a way that goes beyond cosmetic modifications (for example, Grease monkey scripts to add additional choices in web forms) are strictly forbidden and can lead to immediate account deletion and legal actions.
The customer is responsible for all usage of their account and is also responsible of the actual balance in their account.
At the Company's sole discretion, you may incur a port away fee for any phone number leaving its network as this is a pass-through charge from the Companys carrier(s).
The following fees apply when porting numbers from the Company: $35 fee for a port resubmission after a rejection or cancelation. $75 fee for a port cancellation once the order has been submitted to the carrier. $475 fee for expediting a port with the carrier, if available.
The Company does not encrypt its transmissions, or sensitive parts of customer information in its database. the Company retains the right to voluntary hand over information regarding customers, usage and calls if it is requested by law, court order or by governmental organizations.
By submitting suggestions, feedback or any volunteer contributions, the customer acknowledges that the Company is not under obligation of confidentiality.
The Company uses a private security firm to automatically screen IP addresses upon logging in to the customer portal and also when the customer signs up for a new account. If this score is too high, the customer may be denied access by the system. You will not hold the Company accountable for any inconvenience, financial loss or other issues directly or indirectly related to this security measure. For more information, please visit FraudLabs Pro.
It is the customer's responsibility to verify and test that any number delivered to his account is active and working properly before publishing it. The test should be made from a landline or cell phone provider. the Company will not be held liable for any damages or advertising expenses arising from receiving a non-working number. If a number is confirmed non-working, it will be deleted from the account and the cost of the number refunded.
All parties agree that it will conduct business in compliance to all requirements of the law, specifically in compliance of the law of the province of Ontario, Canada.
In no event shall the Company be held liable to the customer and/or to any third party for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, including any and all liquidated damages, penalties, lost profit, loss of business and damages arising from the use of the Service, even if the Company may or may not have been previously informed of the possibility of such damage occurring.
If there is any dispute about or involving the Company’s Services, it is agreed by all parties that said dispute shall be governed by the laws of the province of Ontario, and both parties agree to the exclusive jurisdiction of the courts in the district of Sarnia, province of Ontario.
These Terms, and any amended versions thereof, are the entire Agreement between you and the Company with respect to the Services, and they shall supersede any other agreement, written or verbal, that you might have entered into. If any provision, or part of a provision, of these Terms is found to be invalid under the law, that provision, or portion of the provision, will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable.
The customer agrees that the present Terms cannot be assigned or transferred unless the Company gives its prior written consent. The Company has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent, but will provide customer with a notice (written or email) if that event occurs.
Every Reseller of the Company’s Services represents and warrants that it has read the Terms and Conditions and understands that it is bound by such Terms and Conditions and must comply with them. Reseller also warrants and represents that it has the legal power to resell the Services and that it will maintain at all times the proper licences and authorizations, and specifically, must comply with all applicable rules and regulations applicable to the Services and reselling of such Services and that it will register with the proper authorities, as applicable, such as the CRTC or the FCC, or any other entity. The Reseller understands and agrees that the Company cannot be held liable for any and all fault and/or damages resulting directly or indirectly from the Reseller’s activities and/or use and/or resell of the Services, and will hold harmless and indemnify the Company from any and all such claim and/or damages. The Reseller will not and shall not make any representations on the Company’s behalf without prior written approval.

PORTING AND OWNERSHIP

Phone numbers are parked as landlines via various VOIP providers and available for purchase.
All sales are subject to our parking provider releasing the phone number. In the event the number cannot be released, a full refund will be issued, and you hold us harmless of any and all liability due to these unforeseen circumstances. Do not order promotional material or advertise your new number until you have ownership of it.
There is no service plan included, nor will you receive a SIM card.
Once you purchase a new phone number we will email you instructions on how to initiate the port to your current provider.
You can PORT (TRANSFER) the number to your provider, landline carrier, cell company, voip provider, etc. Customer will need to confirm with their preferred carrier first if they will accept the Customers selected number(s) before purchasing.
There is NO porting fee charged by us.
Customer MUST port within 30 days of purchase, failure to port the number will result in the forfeiture of the phone number.
Ports to not happen the same day, most ports take between 2-10 days to complete, however, there can be porting delays! Do not order promotional material or advertise your new number until you have ownership of it!
Customer can choose to leave it 'PARKED' or 'CALL FORWARD'. There is no voicemail included. Customer can port out anytime, there are no hidden fees, there is no contract. If you stop paying the monthly fee you will forfeit the phone number unless you port out.
Not all phone numbers are available to be transferred to any carrier. The Customer will need to confirm with their preferred carrier first if they will accept the Subscriber's selected number(s) before purchasing.
Customer or a third-party provider acting as agent on behalf of Customer (“Requesting Party”) may request that the Company port a number assigned to Subscriber by the Company to a third-party provider (“Port-Out”). the Company will support all such requests and will promptly cooperate with the Requesting Party to perform any Port-Out in accordance with the Requesting Party’s reasonable directions and the Company's standard operating procedures with their own Carriers. In the event of any Port-Out, Customer agrees that until such time as the Port-Out is complete and Customer terminates Parking or Forwarding Service for such DID/ telephone number, Customer shall remain bound by the terms of the Terms of Service and this Addendum related to that DID/ telephone number.
Once the Port-Out is complete, Customer must terminate the Voice Services associated with such ported DID/ telephone number in order to stop incurring charges for such DID/ telephone number.
Customer recognizes and agrees that in the event of a Port-Out Customer shall remain responsible for paying the required monthly service fees, along with taxes, governmental fees and other charges required, incurred up to the date of termination of the Voice Service.

REFUND POLICY

The Company does not offer exchanges or refunds for purchases made at PhoneNumber.store. All sales are final.

NUMBER WAREHOUSING/HOARDING

the Company does not warehouse, or hoard telephone numbers, as defined by the FCC.
the Company's search results include phone numbers that are aggregated from dozens of sources and then distilled using our proprietary search algorithm. In general,the Company does not own, nor hold any title to, listed telephone numbers until a bonafide subscriber establishes service through our website.
Activation (setup) fees are not to be construed as the "purchase price" of a phone number; these fees cover the development and operational costs of our search engine service, as well as costs associated with service establishment through our underlying carriers/vendors.
Although it is rare, there is a chance that inventory reported herein may not be available due to database timing or other factors. Because availability is not guaranteed, you should make no assumptions about numbers that you order until we have notified you that your order is complete, and until you have placed a test call to verify operation of your new numbers. Our liability for unavailable numbers is limited to the cost paid for the number, and we are not responsible for any consequential damages such as printing or marketing costs.
Once a number is provisioned and operating properly, it becomes part of the the Company service, and may be used, ported away, or canceled, subject to our terms of use.
Telephone numbers that you cancel, or that are suspended due to non-payment, may be re-listed on our search engine, or returned to the available pool of numbers, at our sole discretion.

CREDIT CARD CHARGE-BACK

If the Customer initiates a charge-back to their credit card company, the Customer agrees that this is Theft of Telecommunications and full legal action will be taken by the Company.
The Customer agrees to pay the Company the cost billed to them by the Customers credit card company, known ad a charge-back fee.
The Customer agrees to pay the Company for all legal expenses, including, however, not limited to our Lawyer, Paralegal, Collections Company and costs from filing with and obtaining a judgement from Small Claims Court.
The Customer understands that Criminal Charges will be filed for Theft of Telecommunications.

GENERAL

Customer agrees and acknowledges that any breach of the provisions regarding ownership contained in this Agreement shall cause the Company irreparable harm and the Companymay obtain injunctive relief as well as seek all other remedies available to the Company in law and in equity.
Customer shall not transfer or assign this Agreement or Subscriber's rights under this Agreement. Any purported transfer or assignment in violation of this section is void.
Subject to the foregoing, this Agreement shall be binding on and inure to the benefit of the parties, their successors, permitted assigns and legal representatives. The failure of the Company to exercise its rights under this Agreement will not be construed as a waiver of such rights, nor will it in any way affect the validity of this Agreement. The provisions of this Agreement relating to intellectual property ownership, restrictions on use or disclosure of the Services, disclaimers of warranties, limitations of liability and indemnification shall survive termination or expiration of this Agreement for any reason.
The U.N. Convention for the Sale of Goods shall not be applicable to this license of the Services to Customer.
The section titles in this Agreement are for convenience only and have no legal or contractual effect. Under California Civil Code Section 1789.3, California users of the Service receive the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N Street, #501, Sacramento, California 95814, or by telephone at 1-916-445-1254.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE COMPANY BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER ARISING UNDER CONTRACT, WARRANTY, OR TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER THEORY OF LIABILITY. THE COMPANIES LIABILITY FOR DAMAGES, REGARDLESS OF THE FORM OF THE ACTION, SHALL NOT EXCEED THE LICENSE FEE PAID BY SUBSCRIBER FOR THE SERVICES, IF ANY.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO CERTAIN OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO SUBSCRIBER.

INDEMNIFICATION

Customer shall indemnify and hold harmless the Company, its directors, officers, employees and agents from and against all liabilities, losses, costs, expenses (including reasonable attorneys' fees), and damages resulting from any negligent acts, omissions or willful misconduct by Customer, Customer's use of the Services and/or any breach of the terms and conditions of this Agreement by Customer.

CUSTOMER ACKNOWLEDGMENT

By accessing and using PhoneNumber.store, making a purchase, and/or opening an account, and/or using our signup form and/or our customer service by email, live chat, fax, phone or text, the Customer agrees and that they have read, understand and consent to these Terms and Conditions.
The Company reserves the right to make changes to its site, services, policies and these Terms of Service at any time.
The customer agrees to be legally bound by this Agreement, and any modification of such Agreement by the continuous use of the services.
If the customer does not agree with these Terms of Service, the Customer shall not use the Company services or make a purchase.

THESE TERMS AND CONDITIONS WERE UPDATED ON JUNE 11, 2023

Brought to you by: